Unexpected Error Encountered After Opening Any Job Log And Click On The Any Other Tab On Home Screen

(Doc ID 2401483.1)

Last updated on MAY 28, 2018

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.7 version, Overall UI

While trying to open any (Transformation/Validations Check) job log from DMW home screen, the following error occurs.


ERROR
-----------------------
DMW-295: An unexpected error occurred while processing the data. Please try again. If the error persists please contact the system administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login to DMW.
2) Select any study ID in home screen which has transformation or validation check jobs
3) Click on any job log in the transformations/Validation checks tab.
4) Close the job log and click on the any other tab (Data Loads/Transformations/Validation Checks/Files Not Processed) in home screen.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
N/A

Cause

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