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Base Account Bill/Payment History & Control Central Page Freezes Up In IE11 (Doc ID 2401738.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing

On : 2.4.0.2.0 version, BI - Billing

The Account Bill/Payment History page loads up but none of the Payment/Bill links take the users to the corresponding payment/bill pages.
This has been observed in IE11.

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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