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Not Collecting Configuration Info For Oracle Communications Order And Service Management Nodes (Doc ID 2401769.1)

Last updated on MAY 25, 2018

Applies to:

Application Management Pack for Oracle Communications - Version 13.1.1.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 13.1.1.1.0 version, OSS OSM Plug-in

Not collecting configuration info for Oracle Communications Order and Service Management Nodes

OEM is not collecting configuration data for Oracle Communications Order and Service Management Nodes.When manually running the collection we are getting the below error message:

 ./emctl control agent runCollection XXX_XXX5:orclocom_osm orclocom_osm_config
  Oracle Enterprise Manager Cloud Control 13c Release 2
  Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
  ---------------------------------------------------------------
  EMD runCollection error:
  orclocom_osm_config:JDBCConnPoolParams:null

Error stack trace :

2017-07-28 10:55:21,198 [598:null] INFO - null
oracle.sysman.emSDK.agent.fetchlet.exception.FetchletException: java.io.IOException
at oracle.sysman.comms.fetchlet.OSMDataSourceJMXFetchlet.getMetric(OSMDataSourceJMXFetchlet.java:72)
at oracle.sysman.gcagent.target.interaction.execution.FetchletFactory.getMetric(FetchletFactory.java:433)
at oracle.sysman.gcagent.target.interaction.execution.ExecuteTask.executeQueryDescriptor(ExecuteTask.java:1202)
at oracle.sysman.gcagent.target.interaction.execution.ExecuteTask.runTask(ExecuteTask.java:3006)
at oracle.sysman.gcagent.target.interaction.execution.ExecuteTask.call(ExecuteTask.java:4249)
at oracle.sysman.gcagent.target.interaction.execution.ExecuteTask.call(ExecuteTask.java:221)
at oracle.sysman.gcagent.task.ActionDriver.call(ActionDriver.java:57)
at oracle.sysman.gcagent.target.rowsource.TableRowSource._fetch_internal(TableRowSource.java:171)
at oracle.sysman.gcagent.target.rowsource.Rowsource._fetch(Rowsource.java:210)
at oracle.sysman.gcagent.target.rowsource.Rowsource.fetch(Rowsource.java:222)
at oracle.sysman.gcagent.target.interaction.execution.ExecuteTask.executeRSTree(ExecuteTask.java:2683)
at oracle.sysman.gcagent.target.interaction.execution.ExecuteTask.executeRSTree(ExecuteTask.java:2657)
at oracle.sysman.gcagent.target.interaction.execution.RTMCollection.getRTMRequest(RTMCollection.java:817)
at oracle.sysman.gcagent.target.interaction.execution.RTMCollection$RTMExecutor.call(RTMCollection.java:580)
at oracle.sysman.gcagent.target.interaction.execution.RTMCollection$RTMExecutor.call(RTMCollection.java:520)
at oracle.sysman.gcagent.task.DiagWrappedAction.call(DiagWrappedAction.java:52)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at oracle.sysman.gcagent.task.SingleActionTask.run(SingleActionTask.java:76)
at oracle.sysman.gcagent.task.AbstractTemplateTask.call(AbstractTemplateTask.java:271)
at oracle.sysman.gcagent.task.AbstractTemplateTask.call(AbstractTemplateTask.java:56)
at oracle.sysman.gcagent.task.executor.DiagWrappedTask.call(DiagWrappedTask.java:60)
at oracle.sysman.gcagent.task.TaskFutureImpl$WrappedTask.accountedCall(TaskFutureImpl.java:600)
at oracle.sysman.gcagent.task.TaskFutureImpl$WrappedTask.call(TaskFutureImpl.java:644)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at oracle.sysman.gcagent.task.TaskFutureImpl.run1(TaskFutureImpl.java:373)
at oracle.sysman.gcagent.task.TaskFutureImpl.run(TaskFutureImpl.java:330)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at oracle.sysman.gcagent.task.executor.TrackThreadFactory$1.run(TrackThreadFactory.java:54)
at oracle.sysman.gcagent.util.system.GCAThread$RunnableWrapper.run(GCAThread.java:198)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.io.IOException
at weblogic.management.remote.common.ClientProviderBase.makeConnection(ClientProviderBase.java:196)
at weblogic.management.remote.common.ClientProviderBase.newJMXConnector(ClientProviderBase.java:84)
at javax.management.remote.JMXConnectorFactory.newJMXConnector(JMXConnectorFactory.java:369)
at javax.management.remote.JMXConnectorFactory.connect(JMXConnectorFactory.java:267)
at oracle.sysman.comms.fetchlet.OSMDataSourceJMXFetchlet.getOSMDataSourceMetrics(OSMDataSourceJMXFetchlet.java:144)
at oracle.sysman.comms.fetchlet.OSMDataSourceJMXFetchlet.getMetric(OSMDataSourceJMXFetchlet.java:61)
... 30 more
Caused by: javax.naming.CommunicationException [Root exception is java.net.ConnectException: t3://XXX:XXX1: Destination unreachable; nested exception is:
java.net.ConnectException: Connection refused; No available router to destination]
at weblogic.jndi.internal.ExceptionTranslator.toNamingException(ExceptionTranslator.java:40)
at weblogic.jndi.WLInitialContextFactoryDelegate.toNamingException(WLInitialContextFactoryDelegate.java:788)
at weblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialContextFactoryDelegate.java:366)
at weblogic.jndi.Environment.getContext(Environment.java:315)
at weblogic.jndi.Environment.getContext(Environment.java:285)
at weblogic.jndi.WLInitialContextFactory.getInitialContext(WLInitialContextFactory.java:117)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:684)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:307)
at javax.naming.InitialContext.init(InitialContext.java:242)
at javax.naming.InitialContext.(InitialContext.java:216)
at weblogic.management.remote.common.ClientProviderBase.makeConnection(ClientProviderBase.java:178)
... 35 more
Caused by: java.net.ConnectException: t3://XXX:XXX1: Destination unreachable; nested exception is:
java.net.ConnectException: Connection refused; No available router to destination
at weblogic.rjvm.RJVMFinder.findOrCreateInternal(RJVMFinder.java:216)
at weblogic.rjvm.RJVMFinder.findOrCreate(RJVMFinder.java:170)
at weblogic.rjvm.ServerURL.findOrCreateRJVM(ServerURL.java:153)
at weblogic.jndi.WLInitialContextFactoryDelegate$1.run(WLInitialContextFactoryDelegate.java:345)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:143)
at weblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialContextFactoryDelegate.java:340)
... 43 more
Caused by: java.rmi.ConnectException: Destination unreachable; nested exception is:
java.net.ConnectException: Connection refused; No available router to destination
at weblogic.rjvm.ConnectionManager.bootstrap(ConnectionManager.java:470)
at weblogic.rjvm.ConnectionManager.bootstrap(ConnectionManager.java:321)
at weblogic.rjvm.RJVMManager.findOrCreateRemoteInternal(RJVMManager.java:254)
at weblogic.rjvm.RJVMManager.findOrCreate(RJVMManager.java:197)
at weblogic.rjvm.RJVMFinder.findOrCreateRemoteServer(RJVMFinder.java:238)
at weblogic.rjvm.RJVMFinder.findOrCreateInternal(RJVMFinder.java:200) 

Changes

 

Cause

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