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Mismatch in Cycle Dates and Amounts During Refund (Doc ID 2401853.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Subscription Management

STEPS
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  1. Create account (April 9, 2018)
  2. Modify with below products/discount (April 9, 2018)
    1. A cycle forward product, configured with 3 months in-advance
    2. A fixed amount discount
    3. A percentage discount(100%) with 1 month validity, valid up to 9th May 2018
  3. Moved PVT (pin_virtual_time) to 2nd May, and executed pin_cycle fees. So charges/discount for August are triggered.
  4. Moved PVT to 11th May, and added a percentage discount(100%) with 1 month validity (using PCM_OP_SUBSCRIPTION_SET_DISCOUNTINFO), valid up to 11th June 2018


EXPECTED RESULT
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Two refund events of Fixed discount applied, from 11th May to 31st July, and 1st Aug to 31 Aug.
Two discount only (containing both discounts) events, from  11th May to 31st July, and 1st Aug to 31 Aug.

ACTUAL BEHAVIOR
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There is mismatch in cycle dates and amounts during Refund.
Three refund events of Fixed discount applied, from 11th May to 31st May, 1st June to 31st July, and 1st Aug to 31 Aug.
Two Discount only (containing both discounts) events, from from 11th May to 31st July, and 1st Aug to 31 Aug.

Changes

 

Cause

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