C1-TXNCU Submission Failed After Some Time

(Doc ID 2402353.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 to 2.5.0.3.0 [Release 2]
Information in this document applies to any platform.

Symptoms

On :ORMB 2.5.0.3.0 version, BT - Batch

 
C1-TXNCU submission failed after some time.

From the batch run tree, we observed that batch is “In progress” status and one of the threads was in 'PENDING' status, while others (499) were 'COMPLETE'.
From restart info, it appears that thread would not have any units to process.

 We tried restarting the threadpool assuming that batch will go into 'ERROR' and could be resubmitted. But batch run still shows “In progress” even after threadpool restart.
 We did not observer any database level locks (GV$LOCKED_OBJECT view did not return any records).

 Restart info for PENDING thread:

    
 
 10.173.130.70-4010-2e63a52a-2fed-4f29-b242-342158d8ea31
 
 
 
 <__batchRunId>
 <__batchControlId>
 C1-TXNCU
 
 <__batchNumber>23
 <__batchRerunNumber>0
 
 <__batchThreadNumber>108
 
 
 
 com.splwg.ccb.domain.banking.transactionFeed.transactionFeedAgg.TransactionCleanUpBatch$Worker
 
 
 

Cause

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