Billing Care: Payment Allocation Screen Shows Account POID Instead Of Account Number

(Doc ID 2402529.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 to 7.5.0.20.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

In Billing Care, the payment allocation screen shows the account POID instead of the account number.

The issue can be reproduced with the following steps:
1. Try allocate payment to an existing account
2. Allocate Payment screen shows account POID

Cause

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