My Oracle Support Banner

"PRM DBAccess Error Fatal Error 9001 Occurred" When Logging Into P6 Professional (Doc ID 2402617.1)

Last updated on JUNE 19, 2018

Applies to:

Primavera P6 Professional Project Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs:

Error

Executable: PM.exe
Application: Primavera P6 Professional R8.3
Event Code: PRMDB-0627-3
Message:
PRM DBAccess Error: Warning: Fatal error 9001 occurred
at May 17 2018 9:09AM. Note the error and time, and
contact your system administrator.

Detail:
Type: EprmDBSQLExecutionFailure
Object Type: TCUltraButton

Database Error:
Error Code: 0


Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Launch P6 Professional.
2. Attempt to login.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.