My Oracle Support Banner

Unable to Access Unifier Web Services When MTOM Property Is Enabled (Doc ID 2402751.1)

Last updated on MARCH 25, 2019

Applies to:

Primavera Unifier - Version to [Release 16.2 to 17.12]
Primavera Unifier Cloud Service - Version to [Release 16.2 to 17.12]
Information in this document applies to any platform.


When attempting to access Unifier Web Services after setting the Enable MTOM and Force MTOM properties to true, the following error occurs:

page cannot be found
java.lang.NoClassDefFoundError: org/apache/james/mime4j/MimeException


The issue can be reproduced at will with the following steps:

  1. Run a ping request.
  2. Set the Enable MTOM and Force MTOM properties to true.
  3. Send a request.

Request details:

<soap:Envelope xmlns:soap="" xmlns:gen="">

Response details:

<soapenv:Envelope xmlns:soapenv="">
<soapenv:Header xmlns:wsa="">

<soapenv:Text xml:lang="en-US">java.lang.NoClassDefFoundError: org/apache/james/mime4j/MimeException</soapenv:Text>


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.