Unable To Access Unifier Web Services When Enable MTOM Property

(Doc ID 2402751.1)

Last updated on MAY 25, 2018

Applies to:

Primavera Unifier - Version to [Release 16.2 to 17.12]
Primavera Unifier Cloud Service - Version to [Release 16.2 to 17.12]
Information in this document applies to any platform.


On Unifier : Version 16.2.10

Unable to access Unifier web services after patching  


"page cannot be found"
java.lang.NoClassDefFoundError: org/apache/james/mime4j/MimeException


The issue can be reproduced at will with the following steps:

  1. Run ping request
  2. set Property "Enable MTOM" and "Force MTOM" as true
  3. then send request.Here is the Request details:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope" xmlns:gen="http://general.service.webservices.skire.com">

Here is the Response details:

<soapenv:Envelope xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">
<soapenv:Header xmlns:wsa="http://www.w3.org/2005/08/addressing">

<soapenv:Text xml:lang="en-US">java.lang.NoClassDefFoundError: org/apache/james/mime4j/MimeException</soapenv:Text>

The issue has the following business impact:
Due to this issue, users cannot use Web Service.


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