My Oracle Support Banner

SIM Shipments Marked As "Missing" Never Reaches RMS (Doc ID 2402819.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.4 and later
Information in this document applies to any platform.

Goal

In Store Inventory Management (SIM) 16.0.1 version, a container will move to a ‘Missing’ state when no items in the container have been received and delivery is confirmed.

How are missing containers handled in Oracle Retail Management System (RMS)?

When a Purchase Order (PO) without Advance Shipping Notice (ASN) is received and confirmed in SIM) the details get transferred to RMS.
At the same time if the shipment is confirmed without entering any values (at least an item is selected, but quantity is not provided), corresponding message are processed in MPS_STAGED_MESSAGE, but this information never reaches RMS.

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.