How To Add A Forwarding Address To A Deactivated User's Mailbox

(Doc ID 2403155.1)

Last updated on MAY 30, 2018

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.

Goal


Is it possible to add forwarding email address to a deactivated user's mailbox, but at the same time, not allow the user to log into to that mailbox?
The reason for this is the following scenario:  a user is no longer employed but the user's former manager would like to receive any lingering emails that may be sent to that former employee.

How can this be done?

Solution

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