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InForm Metadata Load fails with 'ORA-20009: Not a properly configured study account. Mandatory tables or views are missing' (Doc ID 2403308.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Information in this document applies to any platform.

Symptoms

On Oracle Health Sciences Data Management Workbench (DMW) 2.4.7 version,
after updating the password for an InForm Remote Location, when attempting to load metadata via Study Config tab the InForm Configuration Development or Quality Control lifecycle, the following error occurs:

ERROR
-----------------------


STEPS
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The issue can be reproduced with the following steps:
1. Update the InForm password for STUDYACCOUNT_NAME username.
2. Update the Remote Location password in DMW.
3. Attempt to load meta data via Study Config tab.


Cause

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