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The Online Help Link in the Idea Portal Navigates to a 404 Error Page in Instantis EnterpriseTrack (Doc ID 2403551.1)

Last updated on JUNE 04, 2018

Applies to:

Instantis EnterpriseTrack - Version 17.2.3.0 and later
Instantis EnterpriseTrack Cloud Service - Version 17.2.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the online help link in the idea portal the following error occurs on the page that it loads:

404
We're sorry, the page does not exist or is no longer available.
We have received the error (404) to help us fix the problem.
You may wish to try again using one of the tools below.

Changes

 

Cause

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