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The M1-TSKTR Batch is Running Long (Doc ID 2403594.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 to 2.3.0.2.0 [Release 2.2 to 2.3]
Oracle Real-Time Scheduler - Version 2.2.0.3.13 to 2.3.0.2.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.

Symptoms

M1-TSKTR batch is running too long in Production.

The job is in Queued For Dispatch (QFD) and the shift is deleted.  The shift was deleted (unsubscribed), but the job is still in QFD, it should ideally get cancelled.

The following error is observed in the logs.

ERROR
-----------------------

 

Cause

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