Error: "Errors Have Been Encountered While Running the Report. To Resolve, Contact Your Administrator" When Running P6 Web Reports From the Reports Tab.

(Doc ID 2403683.1)

Last updated on JUNE 05, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

When accessing the Reports tab in the P6 Web client, not all of the Reports that should appear are displayed, and when trying to execute any of the remaining Reports that do display, the error: "Errors Have Been Encountered While Running the Report. To Resolve, Contact Your Administrator," is returned.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 Web - Reports tab.
  2. Select Users.pdf report.
  3. Run Report.
  4. Result: "Errors have been encountered while running the report. To resolve, contact your administrator."

 

Cause

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