Blank Page Shows Up When Trying to Print Preview Record Using Custom Print in Unifier

(Doc ID 2404070.1)

Last updated on JUNE 13, 2018

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

ACTUAL BEHAVIOR
---------------
Blank page shows up when trying to print preview record using custom print in Unifier.

EXPECTED BEHAVIOR
-----------------------
Record should be displayed in custom print

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Unifier
  2. Open Shell
  3. Select the record, and Open it
  4. Click File > Print Preview > Custom
  5. Click OK to open the custom print
  6. Blank page opens

Excerpt from the Unifier log files:

[[ACTIVE] ExecuteThread: '3' for queue:
'weblogic.kernel.Default (self-tuning)'] ERROR taskdefs.BipReportTask
...
RunWsReport ex:javax.xml.ws.WebServiceException:
javax.xml.soap.SOAPException: Not supported in SOAP 1.1~
javax.xml.ws.WebServiceException: javax.xml.soap.SOAPException: Not supported in SOAP 1.1

Changes

 

Cause

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