Rules Palette Plan Data Fields Always Blank

(Doc ID 2404168.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Insurance Rules Palette - Version 10.2.0.27 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.27 version, Explorers

ACTUAL BEHAVIOR
---------------
Users have a Plan Screen defined with Plan Fields.
If the user edits the Plan Data in the Palette, the Fields are blank.
The user can enter data which gets copied into the AsPlanField table but when the user navigates back into Plan Data, the data is not pulled back.


EXPECTED BEHAVIOR
-----------------------
Plan Field data should correctly display in the Palette



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure Plan Screen with Plan Fields.
2. Populate the Fields.
3. Return to Plan Data - no data is returned for the fields.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view plan field data in the palette.

Cause

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