Receiving 'An Unexpected Error Has Occurred' Message when Logging into Publisher Admin Console

(Doc ID 2404216.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Insurance Istream - Version 4.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 4.3.0 version, IStream Publisher

When attempting to login to the Publisher Admin Console,
the following message is reported:


ERROR
-----------------------

An unexpected error has occurred.
More detailed information may be shown below.
--------------------------------------

The Web App ( WebLogic Server ) reports:

[INFO ] (MaintainDaoFactory.java:28) - Database Oracle, version Oracle Database 11g Release 11.1.0.0.0 - Production
[INFO ] (XrmSessionCH.java:62) - XrmSessionCH Custom handler created.
[ERROR] (XrmAction.java:438) - No View for User
com.insystems.relation.login.MissingViewException: No View for User

Cause

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