Not Possible To Match The Credit Note Request (CNR) With Credit Note (CN) On Header Level through GUI Screen

(Doc ID 2404515.1)

Last updated on MAY 30, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Not possible to match CNR with CN on header level via front end when qty is 0 (differ then qty for RTV(CNR)

Steps To Recreate :

   1. Upload CNR for RTV.
   2. Generate CN for CNR - Perfect match.
   3. Modify CN has no details, CN qty = 0.
   4. Try to match via front-end.
   5. Match Button is not available.

Changes

 

Cause

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