My Oracle Support Banner

Not Possible To Match The Credit Note Request (CNR) With Credit Note (CN) On Header Level through GUI Screen (Doc ID 2404515.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.


Not possible to match CNR with CN on header level via front end when qty is 0 (differ then qty for RTV(CNR)

Steps To Recreate :

   1. Upload CNR for RTV.
   2. Generate CN for CNR - Perfect match.
   3. Modify CN has no details, CN qty = 0.
   4. Try to match via front-end.
   5. Match Button is not available.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.