My Oracle Support Banner

PCM_OP_SUBSCRIPTION_TRANSITION_PLAN Does Not Cancel Deals Under the FROM_PLAN (Doc ID 2404824.1)

Last updated on JUNE 17, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.19.0 version, Subscription Management

In rare cases, PCM_OP_SUBSCRIPTION_TRANSITION_PLAN does not cancel the deals under the FROM_PLAN. The transition itself is successful (i.e. the new PLAN is purchased), but there are no attempts to cancel deals from the FROM_PLAN.

The issue is not reproducible on development system, but only happened on production system with OPCODE PCM_OP_SUBSCRIPTION_TRANSITION_PLAN called with INPUT_FLIST as below:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.