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Unable To Open Modules, Getting Error: "The transaction log for database 'v6200_CertifiedDb' is full due to 'LOG_BACKUP'." (Doc ID 2405214.1)

Last updated on MAY 30, 2018

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to open individual modules after installation of Oracle Agile PLM for Process. Instead the following error is seen:

Error description:
ErrorType: First| ErrorCount: 0| App: GSM| SessionId: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx| UserId: prodikaadmin| IsNewSession: False| ServerID: xx.xx.xx.xxx| Misc: |
Exception: System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Data.SqlClient.SqlException (0x80131904): The transaction log for database 'v6200_CertifiedDb' is full due to 'LOG_BACKUP'.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action'1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource'1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Xeno.Data.Utils.NumberManagerNonLocking.EnsureNextBlock()
at Xeno.Data.Utils.NumberManagerNonLocking.GetNextNumberAsLong()
at Xeno.Data.Utils.NumberManagerNonLocking.GetNextNumber()
at Xeno.Prodika.Services.Specification.SpecNumberManager.GetNextNumber()
at Xeno.Prodika.GSMLib.Utils.SpecNumberHelper.GetNewSpecNumber()
at Xeno.Prodika.GSMLib.Utils.SpecValidationHelper.ValidateSpecSummary(ISpecSummary specSummary, IXDataObject specDataObject)
at Xeno.Prodika.Services.Specification.SpecificationService.LoadNew(EnumSpecTypes type)
at prodika.filterpage2.CtlActionMenu1_MenuNew()
at prodika.ctlActionMenu.OnNew()
at prodika.ctlActionMenu.ExcuteByEventName(String eventName)
at prodika.ctlActionMenu.hdnCommand_Click(Object sender, EventArgs e)
at System.Web.UI.HtmlControls.HtmlInputHidden.OnServerChange(EventArgs e)
at System.Web.UI.Page.RaiseChangedEvents()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Error Number:9002,State:2,Class:17
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Steps to reproduce:

  1. Install PLM for Process.
  2. Try to open any modules.
  3. Notice the problem.

Cause

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