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No New Policy Event When Adding New Member (Doc ID 2405246.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.18.1.0.0 and later
Information in this document applies to any platform.

Symptoms

A new policy event is not being generated when adding new member.

The issue can be reproduced at will with the following steps:
Set up Policy events:
Create, delete and update Policy Enrollment Product
1. Create a new policy.  Policy event 1 is created
2. Calculate premium.
3. Generate financial messages (XML).
4. Add new member to policy.  No new Policy event is created.
5. Generate policy mutations.  Policy event 1 is deleted and no Policy mutation is created.
6. Calculate premium.  No (recalculation) premium for the new member.

Cause

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In this Document
Symptoms
Cause
Solution
References


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