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No PIS/COFINS Tax Credit Values Calculated When Returning Merchandise (Doc ID 2405344.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Retail Fiscal Management - Version 14.1.3.2 and later
Information in this document applies to any platform.

Symptoms

No PIS/COFINS tax credit values being calculated when returning merchandise in following scenario:

 PO NF receiving TAXWEB ( third party) calculates and returns to RFM the PIS/COFINS tax credit values based on the Retailer and not the Supplier point of view. When returning merchandise back to Supplier, RTV or RNF:


1. The PIS/COFINS informed in the NF issued by the Retailer should be the proportional tax credit value based on the Retail point of view calculated at PO NF receiving, for the quantity being returned.
2. These PIS/COFINS tax credit values being returned based on the Retailer point of view should be sent/made available for Financial posting and SPED bookkeeping.

If the item (or its item(s)-component(s) for the pack) in the PO NF line is either PIS/COFINS tax exempted or is not tax exempted but not informed by the supplier, and TW returned non-zero PIS/COFINS tax credit values to RFM at PO NF receiving, RFM is neither calculating the proportional PIS/COFINS tax credit values nor sending/making those available for Financial posting and SPED bookkeeping, for the merchandise being returned back to Supplier.


When this specific scenario is met, RFM should comply with the two aforementioned statements.

Cause

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