My Oracle Support Banner

WIP Edit Plugin 12.4 Fails with Faulting Module Name: DCVShared.dll Running under Win7/Win10 Workstations (Doc ID 2405349.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Documaker - Version 12.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.4 version, Documaker Plugin

When users are using the WIP Edit Plugin, they experience random crashes.
The behavior occurs for several users running Win7/Win10 workstations.
Window Application Event Viewer reports the following error message:


ERROR
-----------------------
Faulting application name: IEXPLORE.EXE, version: 11.0.15063.850, time stamp: 0x3173cb3d
Faulting module name: DCVShared.dll, version: 12.4.0.26713, time stamp: 0x54b985c3
Exception code: 0xc0000005
Fault offset: 0x000276ee
Faulting process id: 0x1c74
Faulting application start time: 0x01d3bc72bfd4720c
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Oracle\WipEdit\DCVShared.dll
Report Id: ce465885-b87c-4447-9957-f812d106ffd3
Faulting package full name:
Faulting package-relative application ID:



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.