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Cannot unfinalize a claim using the Generic IP (Doc ID 2405380.1)

Last updated on MAY 30, 2018

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.17.3.0.0 and later
Information in this document applies to any platform.

Symptoms

Unfinalizing a claim via the generic IP results in an error: 403 (Forbidden).
The call was tried with and without a user - Using credentials in the basic authorization of the call (user privileges:  Unfinalize a claim on the OHI application)

Changes

 

Cause

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