Visualizer Loads With a Blank Screen and No Options
(Doc ID 2405996.1)
Last updated on JANUARY 22, 2020
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
Opening Visualizer results in a blank screen, with no options.
Options to use Visualizer would appear when opening Visualizer.
The issue can be reproduced at will with the following steps:
- Launch Visualizer from within P6 or from the Windows Start menu.
- See a blank screen with no options.
The issue has the following business impact:
Due to this issue, users cannot use Visualizer.
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