Access to "Create Pack Template" Screen is not in Accordance With RMS_ITEM_INQUIRY_DUTY

(Doc ID 2406109.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

 Users cannot  access "Create Pack Template" Screen even after having RMS_ITEM_INQUIRY_DUTY [Privilege for Searching and Viewing Items].

Steps to reproduce:
------------------------
1. Consider a role which only has two duties: RMS_DIFF_MGMT_DUTY [Privilege for creating and maintaining Diffs including Diff Groups, Diff Ranges, and Pack Templates] and RMS_ITEM_INQUIRY_DUTY.
2. Assign a user to this role
3. Log in to RMS v16 as this user
4. Attempt to navigate to Tasks > Items > Create Pack Template
5. This path will not be available. Based on the duty description, this duty should afford access to this screen.

Cause

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