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Out Of Memory Error When Importing Affected Items to a Change Order (Doc ID 2406368.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

System is down with Out Of Memory error when running Import.

Error

java.OutOfMemoryError: Java heap space
at com.agile.common.client.value.VORow.<init>(VORow.java:42)
at com.agile.pc.cmserver.base.BaseRow.initVORow(BaseRow.java:100)
at com.agile.pc.cmserver.base.BaseRow.<init>(BaseRow.java:89)
at com.agile.pc.cmserver.change.ChangeServiceAI.deleteRow(ChangeServiceAI.java:1743)
at com.agile.pc.cmserver.base.BaseService.deleteRow(BaseService.java:4829)
at com.agile.pc.cmserver.agimport.ImportSessionBean.removeUnchangedItemsByObjId(ImportSessionBean.java:5288)
at com.agile.pc.cmserver.agimport.ImportSessionBean_nu8p0o_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34)
at com.agile.pc.cmserver.agimport.ImportSessionBean_nu8p0o_EOImpl.removeUnchangedItemsByObjId(Unknown Source)
at com.agile.pc.CMImportFactory.removeUnchangedItemsByObjId(CMImportFactory.java:131)
at com.agile.imp.pc.adapter.item.ItemBatchHandler.postImportProcessing(ItemBatchHandler.java:1157)
at com.agile.imp.pc.adapter.BatchHandler.processConfirmedBatch(BatchHandler.java:354)
at com.agile.imp.pc.adapter.item.ItemBatchHandler.processBatchImpl(ItemBatchHandler.java:266)
at com.agile.imp.pc.adapter.BatchHandler.processBatch(BatchHandler.java:148)
at com.agile.imp.api.BatchManager.processBatch(BatchManager.java:477)
at com.agile.imp.api.BatchManager.maybeCommitPoint(BatchManager.java:382)
at com.agile.imp.api.BatchManager.findOrCreateInstance(BatchManager.java:212)
at com.agile.imp.DataPump.processData(DataPump.java:98)
at com.agile.imp.api.BatchManager.preProcessBatch(BatchManager.java:457)
 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Log into Agile Web Client
2. Create a new Change Order
3. Import 150 Affected Items to this Change Order
4. After several seconds, Web Client shows "Fatal Exception occurred Java heap space" and system is unresponsive.

Cause

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In this Document
Symptoms
Cause
Solution
References


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