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Revision Order is Stuck In Amending State - Com.mslv.oms.OMSException: Error Propagating Parameter (Doc ID 2406916.1)

Last updated on JUNE 15, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

On : OSM 7.2.4 version,

Revision order gets stuck in amending state - com.mslv.oms.OMSException: Error propagating parameter
COM order gets compensated but does not propagate the revision order changes to SOM. An Exception is raised - com.mslv.oms.OMSException: Error propagating parameter changes

ERROR
-----------------------
EA1-3046A5CA7C649EDF12C3> 771] amendment order ID [53217]
com.mslv.oms.OMSException: Error propagating parameter changes.
  at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.updateOrder(UpdateOrderHandlerEJB.java:934)
  at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.process(UpdateOrderHandlerEJB.java:293)
  at com.mslv.oms.handler.AbstractHandlerEJB.processRequest(AbstractHandlerEJB.java:138)
  at com.mslv.oms.amendorder.AmendHelper.compensateOrder(AmendHelper.java:245)
  at com.mslv.oms.amendorder.AmendOrderMDB.onLocalMessage(AmendOrderMDB.java:68)
  at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBeanAccessor.onLocalMessage(ClusterMessageHandlerBeanAccessor.java:32)
  at oracle.communications.ordermanagement.cluster.message.impl.LocalMessageRequestHandlerImpl.processLocalRequest(LocalMessageRequestHandlerImpl.java:156)
  at oracle.communications.ordermanagement.cluster.message.impl.LocalMessageRequestHandlerImpl.processRequest(LocalMessageRequestHandlerImpl.java:57)
  at oracle.communications.ordermanagement.cluster.impl.DefaultBusinessRequestRouterImpl.routeRequest(DefaultBusinessRequestRouterImpl.java:60)
  at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:140)
  at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:583)
  at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:486)
  at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:388)
  at weblogic.jms.client.JMSSessi

BUSINESS IMPACT
-----------------------

COM order gets compensated but it does not  propagate the revision order changes to SOM

Cause

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