Revision Order is Stuck In Amending State - Com.mslv.oms.OMSException: Error Propagating Parameter
(Doc ID 2406916.1)
Last updated on JANUARY 23, 2024
Applies to:
Oracle Communications Order and Service Management - Version 7.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : OSM 7.2.4 version,
Revision order gets stuck in amending state - com.mslv.oms.OMSException: Error propagating parameter
COM order gets compensated but does not propagate the revision order changes to SOM. An Exception is raised - com.mslv.oms.OMSException: Error propagating parameter changes
ERROR
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EA1-3046A5CA7C649EDF12C3> 771] amendment order ID [53217]
com.mslv.oms.OMSException: Error propagating parameter changes.
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.updateOrder(UpdateOrderHandlerEJB.java:934)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.process(UpdateOrderHandlerEJB.java:293)
at com.mslv.oms.handler.AbstractHandlerEJB.processRequest(AbstractHandlerEJB.java:138)
at com.mslv.oms.amendorder.AmendHelper.compensateOrder(AmendHelper.java:245)
at com.mslv.oms.amendorder.AmendOrderMDB.onLocalMessage(AmendOrderMDB.java:68)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBeanAccessor.onLocalMessage(ClusterMessageHandlerBeanAccessor.java:32)
at oracle.communications.ordermanagement.cluster.message.impl.LocalMessageRequestHandlerImpl.processLocalRequest(LocalMessageRequestHandlerImpl.java:156)
at oracle.communications.ordermanagement.cluster.message.impl.LocalMessageRequestHandlerImpl.processRequest(LocalMessageRequestHandlerImpl.java:57)
at oracle.communications.ordermanagement.cluster.impl.DefaultBusinessRequestRouterImpl.routeRequest(DefaultBusinessRequestRouterImpl.java:60)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:140)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:583)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:486)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:388)
at weblogic.jms.client.JMSSessi
BUSINESS IMPACT
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COM order gets compensated but it does not propagate the revision order changes to SOM
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |