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The Vertex Library is not Loaded with Undefined Symbol after BRM 7.5 PS21 Upgrade (Doc ID 2407256.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management (BRM) when attempting to start dm_vertex, it fails load the Vertex libraries and throws the following error:

E Fri Jun 1 01:15:28 2018 xxx dm_vertex:24887 dm_vertex.c:382 2:xxx:dm_vertex:24884:-160475440:0:1527640207:0::::
  Cannot load shared library /opt/brm/7.5/pin443/rel/lib_comp_linux/dm_vertex/ Error = /opt/brm/7.5/pin443/rel/lib_comp_linux/dm_vertex/ undefined symbol: Rate_Precision

The variable Rate_Precision was added from 7.5 PS18.

The shared libraries that come with the Vertex Communications Tax Q Series software are present in the $BRM_HOME/lib directory which is also set in the $LD_LIBRARY_PATH environment variable.




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