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Customer Center Should Show Charge Plus Taxes Instead of Charge Amount Only (Doc ID 2407289.1)

Last updated on APRIL 08, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.4.0 and later
Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

After a charge with taxes is uploaded to BRM, when checking the Customer Center>Balance>BillInProgress>SMS (or any service)>Charge column, it only shows the amount of the "Charge" and no "Tax_On_Charge" amount.

ACTUAL BEHAVIOR  
--------------------
Customer Center shows charge amount only.

EXPECTED BEHAVIOR
--------------------
The "Charge" column should contain the charge amount plus taxes, or at least that the taxes are shown at some column on that view.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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