Defect: BP Picker's Linked Screen Is Forcibly Closed

(Doc ID 2407319.1)

Last updated on JUNE 04, 2018

Applies to:

Primavera Unifier - Version 17.9.0.0 and later
Primavera Unifier Cloud Service - Version 17.9.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Customer have two BP, with almost same design, and all contains the same BP Picker.
Customer found, sometime, by clicking the BP Picker link , When transitioning to the link destination there is a phenomenon that the screen of the link destination is forcibly closed under certain conditions, and the expected record window did not show.


EXPECTED BEHAVIOR
-----------------------
BP Picker link should be working to link the records.


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Unifier
2. Import the Configuration Package
3. Create a record for BP - BP Picker Test1 with all default settings, especial keep the bp picker as empty, this will create record - uxtes01-0000
4. Create a record for BP - BP Picker Test2 with all default settings, choosing the previously created record - uxtes01-0000 as Vendor value, this will create record - uxtes02-0000
5. Create a record for BP - BP Picker Test1 with all default settings, choosing the previously created record - uxtes02-0000 as Vendor value, this will create record - uxtes01-0001
6. Now all the records created will be all in Closed status
7. Open record - uxtes01-0001, then click on the link - uxtes02-0000, this correctly opened
8. The click on the link - uxtes01-0000, the record window was noticed being closed, and no record window for uxtes01-0000.
9. Issue received.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot link the correct record.

Changes

 

Cause

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