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Credit Note Automatch Doesn't Match RTV Credit Note Request (Qty or Cost Within Tolerance) (Doc ID 2407517.1)

Last updated on JUNE 15, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When a RTV credit note is summary matched within the cost/qty tolerance, credit note request status is not updated to matched.

Steps to Reproduce:
1. Create a RTV from RMS.
2. Run edidlinv and ediinjector to load the credit note request for the RTV in ReIM.
3. Create credit note for the RTV credit note request, ensure that the credit note has variance within the tolerance.
4. Run the creditnoteautomatch program, notice that the credit note is matched but credit note request is in APPRVE status.

Changes

 

Cause

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