Multi-phase SCADA Control Operation Request Gives Hung Instruct When Not All Phases Operate

(Doc ID 2407617.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

When a MultiSpeak SCADA control operation is requested on multiple phases (e.g. OPEN ABC) but not all phases will operate (because one or two phases is already OPEN), NMS sends a control request to OSI on each phase but only receive an update from OSI for the phases that change state.

This is resulting in a hung instruct in NMS.

Changes

 

Cause

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