Memory Based Planner 64-bit Linux ERROR Wth Signal 11 - Then Error With Signal 6

Last updated on JUNE 11, 2018

Applies to:

Symptoms

12.1.3 or later

PROBLEM
-------------
1. Plan fails with signal 11

2. Then had them setup for DAT files and the plan failed with signal 6
and
CLEAN DYNAMIC DATA...*** Error in `MSONWL64.exe': double free or corruption (!prev): 0x000000005702eaa0 ***

The server has 15 gb of ram
Received top output per <Note 1085614.1> - but only shows using about 3.3 gb just before the failure.

 10:32:12 up 26 days, 18:39, 4 users, load average: 1.03, 0.99, 0.85
Tasks: 1801 total, 5 running, 1754 sleeping, 0 stopped, 42 zombie
%Cpu(s): 0.8 us, 13.1 sy, 0.0 ni, 83.0 id, 3.0 wa, 0.0 hi, 0.1 si, 0.0 st
KiB Mem : 16153236 total, 152412 free, 9382716 used, 6618108 buff/cache
KiB Swap: 8388604 total, 6603432 free, 1785172 used. 5434108 avail Mem

  PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
 55290 applat11 20 0 3576388 3.292g 20372 R 34.6 21.4 15:30.15 MSONWL64.exe

LOG #1
------
MSONWL64 module: Memory Based Planner 64-bit Linux
...
=>Insert S=2045922198 Qty-AllocQty=500 FlowDate=113760 P=-2000000000 I=30 #=Bkt:10 #= First Negative *NO* Lot for Lot: ItemId: 30 m_newSupply: 3000
#= Btk: 10 m_newSupply: 3000 0
==== NULL
Initializing Sources for item 30 Org 207 Inst 1
item id 30
30 timefence 1069380
done flushing into activities: 30
/u002/appl/at11/12.1/atoa11appl/mso/12.0.0/bin/MSONWL64.exe
Program was terminated by signal 11

LOG #2
==== NULL
Initializing Sources for item 1716545 Org 21612 Inst 1
item id 1716545
1716545 timefence 1069381
done flushing into activities: 1716545
MSC_DEMAND_SA_PER_THRESHHOLD. : 100.000000
MSC_MIN_SUP_DEM_PER_PEG. : 0.000000
MSO_SUPPLY_WIN. : 1
MSO_DEMAND_WIN. : 1

CLEAN DYNAMIC DATA...*** Error in `MSONWL64.exe': double free or corruption (!prev): 0x000000005702eaa0 ***
======= Backtrace: =========
/lib64/libc.so.6(+0x7c619)[0x7ff72b055619]
MSONWL64.exe[0x1ead211]
MSONWL64.exe[0x1302a51]
MSONWL64.exe[0x4ebdbb]
MSONWL64.exe(__gxx_personality_v0+0x241)[0x4e9081]
/lib64/libc.so.6(__libc_start_main+0xf5)[0x7ff72affac05]
MSONWL64.exe(__gxx_personality_v0+0x1aa)[0x4e8fea]
======= Memory map: ========
00400000-03024000 r-xp 00000000 fd:03 81377674
.......

ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0 [vsyscall]
/u002/appl/at11/12.1/atoa11appl/mso/12.0.0/bin/MSONWL64.exe
Program was terminated by signal 6

STEPS
--------
Run normal ASCP plan cycle.
Last ran successfully about 4 days ago.

Unconstrained plan
10 days / 10 weeks / 0 periods
DTF checked
No PTF

Cause