Error '[7244] User Name already exists' After Changing Password in OFSAA User Management

(Doc ID 2408322.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.6 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA) 8.0.6, when trying to update a user's password in Identity Management > User Management, after entering the new password value and clicking on 'Save', the following error message appears:

[7244] User Name already exists

The password is not changed.

You cannot find errors in any of the logs.

Cause

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