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Gas Alert Type Appearing For A Water Activity In The Demo Environment (Doc ID 2408517.1)

Last updated on AUGUST 03, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version

Two “Appointment in Jeopardy” alerts are appearing for the same 'Water – Turn Off Water For Repairs' activity.
One alert is a 'Water – In Jeopardy Appointment' which is correct.  However, the other is a 'Gas – In Jeopardy Appointment' which should not have generated, because this activity is not on the list of Activities that causes the Gas alert to be created.

Cause

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