DIVArchive RobotManager Service Hangs After SPECTRALOGIC Firmware Update

(Doc ID 2408708.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle DIVArchive - Version 7.5 and later
Information in this document applies to any platform.

Symptoms

Robotmanager service hangs upon attempt to start. Stopping service fails and process is required to be killed. Running in debug mode also hangs. 

Changes

 Spectra hardware/firmware upgrade for library and drives. 

Cause

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