Error: "HRESULT '-2146697211' | Error: An error occurred trying to download 'https://$hsotname/p6professionalcloud/x64/P6Professional.application'" OR "HTTP 404" Attempting to Install P6 Professional Through ClickOnce

(Doc ID 2408724.1)

Last updated on JUNE 08, 2018

Applies to:

Primavera P6 Professional Project Management - Version 16.2.4.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to initiate ClickOnce installation fails with following error:

ERROR
...
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697211'
Error: An error occurred trying to download 'https://$hsotname/p6professionalcloud/x64/P6Professional.application'.

OR

When attempting to initiate ClickOnce installation, clicking "Install 32-bit" or "Instal 64-bit" from the ClickOnce landing page (/p6professionalcloud/en/publishP6.html) results in redirection to URI /p6professionalcloud/x64/setup.exe or /p6professionalcloud/x86/setup.exe with the following error:

ERROR

HTTP 404

 

Cause

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