Negative Acknowledgement Of Invalid Geocode Is Encountered When Site Address Has Changed
Last updated on JUNE 12, 2018
Applies to:Oracle Utilities Mobile Workforce Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.3]
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Mobile Communications Platform
Negative Acknowledgement of Invalid Geocode is encountered when site address has changed.
Steps to replicate:
1. Create an FA in CC&B. This should also create corresponding Activity in MWM.
2. Update corresponding premise for FA (e.g. address 1) in CC&B
3. Update the FA in CC&B (e.g. instruction)
4. NDS record for FA update resulted to negative acknowledgement from MWM
XAI Response's: External Message Code = 11002, 19401
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms