Authentication Unauthorized Error After Enabling Web Services Basic Authentication

(Doc ID 2409020.1)

Last updated on JUNE 15, 2018

Applies to:

Oracle Health Insurance Claims Adjudication - Version and later
Information in this document applies to any platform.


There is an auths callout called AUTHS_CLAIMS_CALLOUT to Claims application that uses claims.adviceservice IP. After enabling basic authentication on the applications, the call out fails with the authentication error--unauthorized error.
This works when the  This problem was noticed as soon as web service authentication was enabled.

The callout should work when the authentication is enabled.

The issue can be reproduced at will with the following steps:
1. Enable
2. Try the call out to claims.
3. Error occurs.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms