My Oracle Support Banner

Logging out of Inform SSO Sessions logs out Central Coding SSO Session (Doc ID 2409371.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Central Coding - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

The user logs into an Inform Trial by clicking on a Request in an SSO Central Coding environment. When the user logs out of the Inform trial session their SSO Central Coding session also gets logged out.  The user has to log back in (to Central Coding). 

Changes

 This appears to be a new behavior from SSO (previous non-SSO required the user log into each trial separately, and the CC session would remain active even after logging out).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.