DocuManage Online Frequently Stopped After Couple Of Documents Retrieved

(Doc ID 2409625.1)

Last updated on JULY 05, 2018

Applies to:

Skywire Documanage - Version 6.6 and later
Information in this document applies to any platform.

Goal

Why is the following error being generated?

2018-05-18 23:59:24,505 ERROR [IDS-2-RequestReceiver#1] - (DSIJ) Queue error
at com.docucorp.messaging.mqseries.DSIMQMessageQueue.(Unknown Source)
at com.docucorp.messaging.mqseries.DSIMQMessageQueueFactory.createMessageQueue(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.initialize(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.access$1100(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver$ReceiverWorker.run(Unknown Source)
Nested Exception:
(DSIJ) Queue error
at com.docucorp.messaging.mqseries.DSIMQMessageQueue.init(Unknown Source)
at com.docucorp.messaging.mqseries.DSIMQMessageQueue.(Unknown Source)
at com.docucorp.messaging.mqseries.DSIMQMessageQueueFactory.createMessageQueue(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.initialize(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.access$1100(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver$ReceiverWorker.run(Unknown Source)
Nested Exception:
com.ibm.mq.MQException: MQJE001: An MQException occurred: Completion Code 2, Reason 2059
MQJE011: Socket connection attempt refused
at com.ibm.mq.MQManagedConnectionJ11.(MQManagedConnectionJ11.java:268)
at com.ibm.mq.MQClientManagedConnectionFactoryJ11._createManagedConnection(MQClientManagedConnectionFactoryJ11.java:318)
at com.ibm.mq.MQClientManagedConnectionFactoryJ11.createManagedConnection(MQClientManagedConnectionFactoryJ11.java:338)
at com.ibm.mq.StoredManagedConnection.(StoredManagedConnection.java:84)
at com.ibm.mq.MQSimpleConnectionManager.allocateConnection(MQSimpleConnectionManager.java:168)
at com.ibm.mq.MQQueueManagerFactory.obtainBaseMQQueueManager(MQQueueManagerFactory.java:774)
at com.ibm.mq.MQQueueManagerFactory.procure(MQQueueManagerFactory.java:690)
at com.ibm.mq.MQQueueManagerFactory.constructQueueManager(MQQueueManagerFactory.java:646)
at com.ibm.mq.MQQueueManagerFactory.createQueueManager(MQQueueManagerFactory.java:153)
at com.ibm.mq.MQQueueManager.(MQQueueManager.java:546)
at com.docucorp.messaging.mqseries.DSIMQMessageQueue.init(Unknown Source)
at com.docucorp.messaging.mqseries.DSIMQMessageQueue.(Unknown Source)
at com.docucorp.messaging.mqseries.DSIMQMessageQueueFactory.createMessageQueue(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.initialize(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.access$1100(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueRequestReceiver$ReceiverWorker.run(Unknown Source)
Caused by: com.ibm.mqservices.MQInternalException: MQJE001: An MQException occurred: Completion Code 2, Reason 2059
MQJE011: Socket connection attempt refused
at com.ibm.mq.MQInternalCommunications.createSocketConnection(MQInternalCommunications.java:2366)
at com.ibm.mq.MQv6InternalCommunications$1.run(MQv6InternalCommunications.java:167)
at java.security.AccessController.doPrivileged(Native Method)
at com.ibm.mq.MQv6InternalCommunications.initialize(MQv6InternalCommunications.java:164)
at com.ibm.mq.MQv6InternalCommunications.(MQv6InternalCommunications.java:112)
at com.ibm.mq.MQSESSIONClient.MQCONNX(MQSESSIONClient.java:1348)
at com.ibm.mq.MQSESSIONClient.MQCONN(MQSESSIONClient.java:1257)
at com.ibm.mq.MQManagedConnectionJ11.(MQManagedConnectionJ11.java:240)
 

Solution

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