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Primavera Risk Analysis 8.7.x has Reached Sustaining Support (Doc ID 2409766.1)

Last updated on AUGUST 19, 2019

Applies to:

Primavera Risk Analysis - Version 8.7.0011 and later
Information in this document applies to any platform.

Details

Primavera Risk Analysis has reached Sustaining Support

As of March 2018, Primavera Risk Analysis has reached Sustaining Support

Under Sustaining Support as a customer you are entitled to open service requests and have access to any knowledge articles, documentation, and approved fixes, but Oracle will no longer provide new fixes or update 3rd party certifications. All Sustaining Support is done on a "reasonable efforts" basis with no guarantee of problem resolution.

With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebases, and technical support experts. You benefit from:

Sustaining Support does not include

Actions

For more specifics on Premier Support and Sustaining Support, please refer to Oracle’s “Technical Support Policies.”

Oracle Lifetime Support Policy - Applications

Oracle Technical Support Policies

For information on the latest version of Primavera Risk Analysis, see the Knowledge Document: What is the Latest Patch Set For Primavera Risk Analysis (PRA) 8.7? (Doc ID 2185398.1)

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In this Document
Details
 Primavera Risk Analysis has reached Sustaining Support
 With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebases, and technical support experts. You benefit from:
 Sustaining Support does not include
Actions
Contacts
References

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