Error While Changing Service Status from Active to Closed
Last updated on JUNE 26, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
The customer service status is in active status, the life cycle state is in 102, and the transition path is defined in config_lifecycle_states.xml as following:
However, there are errors when trying to close the service:
W Tue May 1 23:45:26 2018 hostname cm:26700 fm_cust_utils.c:2111 2:hostname:testnap:26698:-147163392:86:1525198525:1:root.0.0.0.1:::
none of the transition array has a next-state as req'd one!!!
E Tue May 1 23:45:26 2018 hostname cm:26700 fm_cust_utils.c:2304 2:hostname:testnap:26698:-147163392:86:1525198525:1:root.0.0.0.1:::
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_BAD_VALUE:46>
<field num=PIN_FLD_LIFECYCLE_STATE:1,8052 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
Step 1: Create account, services will be in PreActive state.
Step 2: Activate services
Step 3: Close services
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