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C2M Usage Response Is Missing Device Badge And Serial Number (Doc ID 2410141.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer to Meter Base - Version and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 and later
Information in this document applies to any platform.


**Disclaimer:** This KM article may include the following abbreviations:

C2M - Customer to Meter

CCB - Oracle Utilities Customer Care and Billing

MDM - Oracle Utilities Meter Data Management

In C2M, Usage Response is missing Device Badge and Serial Number.  The Usage (C1_USAGE) UI maps have columns to display the Device Badge Number and Serial Number, so expecting to see the Badge and Serial Number from the Device installed on the SP.  But it is currently BLANK. 


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