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Worksheet data can't be shown -- New Product Launch Management Worksheet For Users With Filters After Demantra Recommended Patch (Doc ID 2410315.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Demantra Demand Management - Version and later
Information in this document applies to any platform.


On : version, DM-Gen

Demantra: Cannot Open New Product Launch Management after patch

We are using NPL (new product launch) to create combinations. The function works with superusers with we do not have any user filters.
The function was working with normal users with filters until we applied the patch on May 2, 2018 (The three patches applied are:
12.2.5 2 12250322 5/2/2018 17:04
12.2.5 20 12250139 5/2/2018 16:47
12.2.5 5 12250299 5/2/2018 16:33

When trying to run the “New product Launch Management” worksheet, getting below error :

Worksheet data can't be shown. Please contact an administrator to review system log files for details.

The issue can be reproduced at will with the following steps:
1. Login using a user having Operating Unit filter
2. Run "New product Launch Management” worksheet
3. See above error.

The issue has the following business impact:
Due to this issue, users cannot .


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