My Oracle Support Banner

Deagg Request is Disaggregating Transactions which are Linked to Cancelled Billable Charges (Doc ID 2410383.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Revenue Management and Billing (ORMB) v2.5.0.3.0 against Oracle Utilities Application Framework v4.3.0.1.0, Disaggregation Request is disaggregating transactions which are related to Cancelled billable charges.

ACTUAL BEHAVIOR  
-------------------------
Deagg is disaggregating the transactions that are linked to cancelled billable charges  

EXPECTED BEHAVIOR
---------------------------
Canceled billable charges should have no impact or options should be there to exclude such charges

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a disaggregation request for the aggregated transaction which contain a few cancelled billable charges.
2. Run the C1-DSTG->C1-IDENT -> C1-PDTXN -> C1-TXNCU -> C1-DARSU/C1-DRSUA.
3. Observe the following:
a. The Disaggregation request is disaggregating transactions which are related to Cancelled billable charges.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Deagg feature correctly.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.