Deagg Request is Disaggregating Transactions which are Linked to Cancelled Billable Charges (Doc ID 2410383.1)

Last updated on MARCH 07, 2019

Applies to:

Symptoms

On Oracle Revenue Management and Billing (ORMB) v2.5.0.3.0 against Oracle Utilities Application Framework v4.3.0.1.0, Disaggregation Request is disaggregating transactions which are related to Cancelled billable charges.

ACTUAL BEHAVIOR  
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Deagg is disaggregating the transactions that are linked to cancelled billable charges  

EXPECTED BEHAVIOR
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Canceled billable charges should have no impact or options should be there to exclude such charges

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a disaggregation request for the aggregated transaction which contain a few cancelled billable charges.
2. Run the C1-DSTG->C1-IDENT -> C1-PDTXN -> C1-TXNCU -> C1-DARSU/C1-DRSUA.
3. Observe the following:
a. The Disaggregation request is disaggregating transactions which are related to Cancelled billable charges.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use Deagg feature correctly.

Cause

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