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LDAP Login Stopped Working After Argus Insight 812 Upgrade (Doc ID 2410505.1)

Last updated on AUGUST 01, 2018

Applies to:

Oracle Argus Insight - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

The LDAP user login stopped working in Insight after 812 patch is applied.

LDAP was working in 811 version before applying 812 patch.

On UI getting 'The system cannot validate your user id or password against LDAP Server'.

The error log is showing below error in database as well as log file.
=======================================================================================================
5/22/2018 3:31:58 AM - PowerReports.CServer::LDAPAuthenticate - UserID : XXXXX Detail Error Message:Enterprise: REMOTE_ADDR:
5/22/2018 3:31:58 AM - Specified cast is not valid.
5/22/2018 3:31:58 AM - Interop.LDAPAuthenticatorLib - LDAPLogin
5/22/2018 3:31:58 AM - at LDAPAuthenticatorLib.LDAPAuthenticatorClass.LDAPLogin(String userName, String userPassword, String authenticatorFactoryName, String parameters, Int32 lUserID, Int32 enterpriseId)
at PowerReports.CServer.LDAPAuthenticate(String& uid, String& pwd, Boolean& bSSOReadyToGo)
=======================================================================================================
=======================================================================================================
5/22/2018 3:31:58 AM - PowerReports.CServer::Authenticate - UID = XXXXX Enterprise: REMOTE_ADDR:
5/22/2018 3:31:58 AM - Object reference not set to an instance of an object.
5/22/2018 3:31:58 AM - PowerReports - Authenticate
5/22/2018 3:31:58 AM - at PowerReports.CServer.Authenticate(String& sUID, String& sPWD1, Int32& lSESSION_ID, String& sIP, Int16& bPerceptive, String& sInsightServer, String& sBaseURL, Boolean& bSSOReadyToGo)
=======================================================================================================

 

Cause

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