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LDAP Authentication Fails Using Cloud Connect When The Password Contains International Characters (Doc ID 2410664.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When using P6 Professional with CloudConnect AND LDAP authentication with passwords containing international characters, such as "ß" and '£' :


  • Authentication with P6 web and team member works with these passwords.
  • Authentication with direct db connection in P6 Professional works.


Error (p6webaccess.html)
Sep-29-2017 13:03:52 684, GMT [ACTIVE] ExecuteThread: '24' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR ?:? Session undefined Request type: UNKNOWN Command text: PM.exe Parameter count: 5 0 -- INPUT -- String = 9895-1D11-<IP ADDRESS> 1 -- INPUT -- String = 1916 2 -- INPUT -- String = smith  3 -- INPUT -- String = 128@)9v]|:n9yD$lET^yfkG7u]aj;It|]Xqjp,2]2C6&4*;E9U!0Ds)$kwp,> 4 -- INPUT -- String = Cp65001 Block count: 0 Total data size: 0 bytes (before compression) Total job time spent to push in the queue: 0 ms Total job time: 0 ms (not including compression)
com.primavera.common.exceptions.InvalidCredentialsException: Invalid user name and/or password.


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