LDAP Authentication Fails Using Cloud Connect When The Password Contains International Characters

(Doc ID 2410664.1)

Last updated on JULY 02, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When using P6 Professional with CloudConnect AND LDAP authentication with passwords containing international characters, such as "ß" and '£' :

Note:

  • Authentication with P6 web and team member works with these passwords.
  • Authentication with direct db connection in P6 Professional works.

 

Error (p6webaccess.html)
Sep-29-2017 13:03:52 684, GMT [ACTIVE] ExecuteThread: '24' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.primavera.cloud.services.BaseServices ?:? Session undefined Request type: UNKNOWN Command text: PM.exe Parameter count: 5 0 -- INPUT -- String = 9895-1D11-10.242.226.210 1 -- INPUT -- String = 1916 2 -- INPUT -- String = smith  3 -- INPUT -- String = 128@)9v]|:n9yD$lET^yfkG7u]aj;It|]Xqjp,2]2C6&4*;E9U!0Ds)$kwp,> 4 -- INPUT -- String = Cp65001 Block count: 0 Total data size: 0 bytes (before compression) Total job time spent to push in the queue: 0 ms Total job time: 0 ms (not including compression)
com.primavera.common.exceptions.InvalidCredentialsException: Invalid user name and/or password.

Changes

 

Cause

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