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SLC SLEE Fails to Start with CRITICAL Alarm: "The number of defined service keys are greater than MAXSERVICEKEYS or default value" (Doc ID 2410857.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Oracle Communications Convergent Charging Controller - Version 6.0.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Network Charging and Control (OCNCC or NCC) and Oracle Communications Convergent Charging Controller (OC3C or 3C), the Service Logic Execution Environment (SLEE) may fail to start (and thus the SLEE processes will also fail to start) with the following CRITICAL alarm:

Jun 13 16:10:22.298876 sleeStartup(22238) CRITICAL: Config Error - The number of defined service keys are greater than MAXSERVICEKEYS or default value
Jun 13 16:10:22.299133 sleeStartup(22238) CRITICAL: sleeStartup: Cannot read configuration file

As a result, none of the SLEE processes start.

Changes

New installation of NCC or 3C and/or new additional services were added to the SLC.

Cause

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